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can’t log in

elijah
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

can’t log in my account 

abroad to pay for my phone bill 

it’s asking for a text code but the text won’t come through 

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MI5
Level 94: Supreme
  • 150462 Posts
  • 643 Topics
  • 28644 Solutions
Registered:

@elijah 

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Contract) 

Use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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