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call barring on iphone setting/code? (network or sim error)

Jing
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can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up with sim error. is it an easy fix?

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Cleoriff
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@Jing 

Do you live in the UK?

If so the number you call needs to have 00 44 then drop the 0 from the first part of the number.

Veritas Numquam Perit

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Jing
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i currently live abroad but with a uk number tryimng to call back to parents in the uk

 

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Cleoriff
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@Jing 

How long have you been abroad?

You need to read this and scroll down to Roaming

https://community.o2.co.uk/t5/Discussions-Feedback/O2-Forcing-All-Customers-onto-the-New-Price-Rises... 

 

Veritas Numquam Perit

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Jing
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we have been abroad for about 4 months but this is the first time we have had this problem. we are pay as you go customers with balance in our phones

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Enlli
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Where abouts?

Have any of your local networks closed down 3G. (Many are by the end of this year)

Try a different  network or see if you can select 2G only in the network type

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Jing
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could it be that the sim that we use is banned from the country that we live in?

 

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Bambino
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@Jing The country code to call the UK from abroad is +44. Download WhatsApp and have the people you're calling in the UK download it too. You can then call if you use a Wi-Fi connection for free to any WhatsApp user. Texts and video calls are free too.

I DO NOT WORK FOR O2



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Jing
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we are currently living in China but in the past we have been able to phone or message in/out with UK numbers. i believe that we are on 4G here at least but i can be wrong

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Cleoriff
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@Jing 

I think its more likely that O2 are cutting your service as you have exceeded the time limit for being abroad.

If in EU its free roaming up to 63 days. They are implementing the same rule in January for the rest of the world.

As I said, check the link I gave and scroll down to Roaming.

We have seen at least 2 people who have had the same issue as yourself and are in countries classed as the the rest of the world.

It would appear they are starting this rule early!

Veritas Numquam Perit

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