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call barring on iphone setting/code? (network or sim error)

Jing
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can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up with sim error. is it an easy fix?

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Jing
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ive tried that as well its just that we need to txt/call from the mobile every 6 months to keep the numbers.

 

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Jing
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ill be contacting customer service tomorrow to see if they can help

 

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Enlli
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@Jing wrote:

we are currently living in China but in the past we have been able to phone or message in/out with UK numbers. i believe that we are on 4G here at least but i can be wrong


You said you were PAYG. But PAYG SIM cards can't make calls over 4G

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
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@Jing Further info to my earlier post. I've taken a look and WhatsApp use in China is restricted to texts only, I believe. Alternatively, you and the people you want to reach in the UK can use Skype over Wi-Fi for free:

Guide: A Guide to Skype 

I DO NOT WORK FOR O2



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MI5
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Skype is only free for freephone numbers and doesn't satisfy the chargeable call every 6 months requirement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Skype to Skype over a Wi-Fi connection is free whether you use it on a phone or a laptop or a desktop.

I DO NOT WORK FOR O2



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