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Setting up answer phone for dual sim

Hi. Whilst trying to set up the answerphone for a dual sim iPhone 11 - both 02 accounts - standard sim & eSim the message prompts me to choose an account. The only option is Personal account, the business account is not listed. Is anybody able to adv...

Resolved! How do I Increase the rings before the answerphone kicks In?

Hi guys.I have just purchased an Oppo Find X2 Lite and I cannot find a way to Increase the amount of Incoming rings before the answer phone kicks In. I've looked online and tried to follow the given Instructions but they never work. Any advice guys w...

5g not working despite having a 5g sim, 5g phone, and being in 5g location.

Hello, I have an unlocked 5g phone (Samsung s20 fe 5g) and a new 5g sim from o2 yet i can only ever get 4g despite being in a location which is supported by 5g. How can i rectify this? Thanks

Resolved! Can't txt 5 digit numbers

Have tried adjusting settings to txt 5 digit competition numbers on Samsung j6 but still cant do....is this obviously down to my contract..???

Resolved! Can’t top up

I have recently unlatched my old phone for my son but I am unable to top up a o2 sim I ordered

Hacked phone & accounts

New to this so not sure if this is a question that can be answered here.But not getting much help anywhere else.my phones keep getting hacked,phone and all accounts.including this one .I've just done a factory reset on my phone,which has made no diff...

Resolved! Linking O2 with Amazon Alexa

I have an Amazon Alexa echo dot and show. I was wondering if it is at all possible to link my o2 pay monthly account with Amazon Alexa to allow me to make and receive calls via my echo dot and show? Thank you.

Resolved! Moving to O2 and want to keep my number.

Hello communityI am moving to O2 and want to keep my number. I done all procedures required. but got received next email from BluePrism++++++The request could not be completed, the following reason is given for the rejection:Validation Exception: Sor...

Resolved! No network connection on new phone/sim

I have just upgraded my sons phone lPhone xs to iPhone 12 Pro keeping the same number. He has transferred all his data from the xs but he has no network services on the new 5G sim that came with the phone. I thought his number would be automatically ...

Resolved! Changed O2 SIM to new phone and now network access for calls

HiI have transferred my O2 SIm to a new phone and I do not appear to be connected to the network for calls and texts. My phone shows no signal strength for phone calls - I can't make calls i get a message not connected to network and all incoming cal...

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