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Resolved! O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

Hi, My Wifi and BlueTooth keep turning themselves on even though I turn them off.I am new to Iphone.Apple suggested I look at Settings -> Mobile Data -> Mobile Data Network.In that section Mobile Data; Visual VoiceMail; MMS; PERSONAL HOTSAPOT; all us...

Resolved! Number of rings

Hi. How do I change the number of rings before my phone goes to voicemail. I have a Huwaei p10 lite

Rossy47 by • Level 1: Joiner
  • 444 Views
  • 1 replies
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New phone new sim same number sim not working

Hi, my wife recieved her new Samsung A21s yesterday (6th jan) along with a new sim. She has put the new sim in the phone, restored the back up from Google cloud of all her old phone settings, turned the phone off and on again but the sime does not ap...

Andy59 by • Level 1: Joiner
  • 912 Views
  • 6 replies
  • 0 kudos

Resolved! Deleted o2 app..

Hi, I have inadvertently deleted the o2 app from my iPhone Home Screen.How can I get it back, please?ThanksQG

QPRgirl by • Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Connecting phone calls

When I try to make a call my phone either connects however I get no dial tone and it connects and I can’t hear anything or it completely crashes my phone and I loose all signal and internet. My phone has been completely tested by Apple and no faults ...

Resolved! O2 contract , galaxy buds +

Hey guys,I'm stuck and need a bit of help , as usual the condition of o2s customer services shines though, like the light at the end of the tunnel .I ordered the Samsung S20+ 5G during the time of the promotion- where you would receive a pair of gala...

JP_F by • Level 1: Joiner
  • 678 Views
  • 3 replies
  • 0 kudos

Resolved! Swapping simcard abroad

Can you swap your sim card abroad? I am currently in Jersey for a few months. I have swapped my old O2 sim card for a new nano O2 sim card sent to me into my new phone trying to keep my same number. However, the new phone will not join any network so...

Ali6 by • Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Google Family Link alternative

Hi,My daughter changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, scr...

Claire78 by • Level 1: Joiner
  • 659 Views
  • 1 replies
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