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Resolved! Cannot connect to wi fi abroad apart from free wi fi

Just returned from Tenerife. I have the 02 travel bolt on but could not connect to Wi-Fi apart from if there was free wi fi available. My phone connected to Movistar and was on 3G whereas my husband’s phone was on the same connection but had 4g and h...

AK7 by • Level 1: Joiner
  • 1089 Views
  • 1 replies
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Resolved! O2 Signal Issues

Hi,I recently switched to O2 last week after being with Three for almost 10+ years.The service indoors I am currently getting is very bad and I the annoying part is that I cannot get 2FA codes due to this, as the signals are poor. I have tried to act...

uniQQ by • Level 1: Joiner
  • 994 Views
  • 3 replies
  • 0 kudos

Resolved! International roaming

Hi I'm in Poland from the UK, I have International roaming, but cannot get mobile network coverage can you pls help?

Lindycat by • Level 1: Joiner
  • 1269 Views
  • 5 replies
  • 0 kudos

Resolved! Wi-Fi calling

Hiis it possible to get Wi-Fi calling on an iPhone 13 - I am having some connectivity issues at the momentthank youjohn

Johnams by • Level 1: Joiner
  • 845 Views
  • 1 replies
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Resolved! Bolt on

Hi I have recently ran out of data. I have uped my tariff to 5gb but it doesn't come into effect until the 25th May. I need some more data until then but it will not let me add a bolt on for extra data. Could you help me please? Katie

Milkymoo1 by • Level 1: Joiner
  • 820 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code problem

Hi, I ordered a new SIM and used the O2 online form to register my PAC code. A week later my phone number still hasn't transferred from my old SIM card onto my new SIM card. Please can someone help me with this?

RH6 by • Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos
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