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Forum Posts

Resolved! Lost simcard

Hi, I have lost my simcard. can you please cancel and send me a new one for xxxxxxxxxxx. thanks Dan [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Danwilson by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! MCK Needed

Greets all, Returning customer. I used to have a Mobile Broadband account (still have the number but no sim for that nor the dongle) for a few years, was quite happy with it. It worked well enough for what I needed at the time. As I had a free phone ...

Resolved! Coverage map

Good afternoon, I've just ordered a Samsung S21 5G with unlimited data. I did this despite knowing that my property falls outside the "good outdoors" signal footprint. I'm literally 1 Street up from where the shaded portion of the map ends , so my qu...

MrGadget by Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

Resolved! Camera

Hi Can you tell me when an update will be available to stop the camera turning off every time I go to take a picture on the S22 ultra

Missing texts

From yesterday I have been able to send texts but have only received them intermittently and then only from none 02 networks. Texts from and to my wife on EE work fine, to my brother and daughter on 02 go out ok, but their replies are not received. S...

JustDavid by Level 1: Joiner
  • 1129 Views
  • 6 replies
  • 0 kudos

Resolved! verification link

How could i get a a validation link resent to my accout , if the one i was send expired,

DarrenT by Level 1: Joiner
  • 833 Views
  • 1 replies
  • 0 kudos

Resolved! Moving old number to new sim

Hi - my phone got stolen and I have a new phone and sim from o2 insurance (they were actually v good!). The sim instructions to move your number to the new sim wants to send a text to my number (which i don't have access to as my old sim is lost with...

Chipsie by Level 1: Joiner
  • 851 Views
  • 2 replies
  • 0 kudos

Resolved! Complicated to leave a voicemail

Hi, my friends are telling me it is far too complicated to leave a voice message on my O2 network, I have a Samsung A52 phone, not that should matter in any way. When calling my number and the VM system kicks in, it gives two options, the first is to...

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 8673 Views
  • 3 replies
  • 2 kudos

O2 free WiFi hotspot - login page will not appear

Hi All. I am not an O2 customer, but at my gym, there is a free O2 WiFi hotspot. I had a pixel 3a and was able to connect to it fine and I used it several times over the past few months. I have now switched to a pixel 6 and continued to use my old SI...

Akbar by Level 1: Joiner
  • 1032 Views
  • 1 replies
  • 0 kudos