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Resolved! Loss of service on number ported to esim

I have spent a week moving to o2, getting a regular account, and then requesting an esim. My esim was working fine along side my existing vodafone sim on the 14th March I got my code to move my number off my physical vodafone sim to my esim. Got all ...

Resolved! My Google pixel 6

My pixel 6 won't receive secure messages from my bank, the ones they send with a code. It can't even receive ones from O2. I'm desperate now. I've changed sim. Reset network settings and any possible solution O2 have given me. This is my last chance ...

Resolved! Sim Swap - Failure

I swapped my sim yesterday, it is now more than 24 hours yet it is still not active

Resolved! Connection issues after transferring from Virgin

Last week, I moved from Virgin to O2, and my mobile number was ported. However, whilst some people can connect to my phone, some other's cannot. For example, my wife is on Virgin. I can call her. She can text me without any problem, but when she phon...

Resolved! Someone HACKED into my google play account and I need some advice please.

Not sure if this is the right board but someone from a different country hacked into my google play account over a month ago, downloaded a game and spent £159.67. Google play won't help me neither will my bank. o2 have said the best they can do is of...

Resolved! Live Chat

Hello, can someone please help and tell me where the live chat function is, thank you

Resolved! No network in the US

Hi! I just arrived in NYC and bought the bolt on but I cant get any network. It says "emergency calls only".I restarted my phone, it is a huawei p30 pro. Still not working. Could someone help?

Resolved! Upgraded tariff not requested

I have a Pay Upfront for Life contract but it appears that the tariff has been upgraded. I did not request an upgrade & it is proving impossible to find out what cost free items are still included

Chat features / RCS Issues

Hi Hope someone can help We have a family chat, using Google RCS chat features.On 3 occasions now, we have received messages which appear to be from a member of the chat, but have been sent by a third party. The messages in question seem to be genuin...

Resolved! E sim

I want to activate the esim

O2

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