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Resolved! International Texts

Have International Bolt-On set-up. Have been texting South Africa but being charged multiply for every text. Customer Services told me that the longer the text the higher the cost. What exactly are the charges - how many characters make up a single t...

My WiFi is not working abroad

Hello, my phone is working fine abroad (France) but the internet doesn’t work. I think it’s an issue with my phone, possible wrong settings. Please can you kindly help me?

Android Auto issues on Vauxhall Mokka & Galaxy S21

Hi, I know this is not really an o2 issue but hoping someone here is/has experienced this same issue. I bought the new Mokka and I am seeming to have issues connecting my Samsung S21 to my car via data cable to access the functions of Android Auto. M...

Can’t get a connection in Brussels today. Why? And how do I get it?

In Brussels today and I can’t get a connection!! How do I get it?

Resolved! Wi-Fi calling

It says I need to contact o2 to enable Wi-Fi calling

Resolved! No sim

My phone keeps saying there is no sim when I have a sim inserted I have turned my phone off and on again and I have also took the sim in and out then it says no service and then no sim again

Resolved! Unwanted calls

Unwanted calls from in laws, I want them blocked

Can’t log in to My O2

When I login on app or website I see “To access your personal details page, enter the code we’ve just sent to .”. Note there is a blank where presumably the number should be. I’m not receiving any codes via text or email so I can’t progress to my acc...

Extending ringing time on a Samsung z flip 5g

How do I extend ringing time to 30 seconds on the above phone. I have tried the **61*901*11*30# and it says invalid mmi or connection problem.

Resolved! Data

Data not working when in Spain. Says 3G in top corner but won’t load anything says I need to turn on mobile data but that’s already on?

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