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Resolved! Do I need any settings updated to us my phone abroad for first time

HiIm flying abroad later today - first time since I’ve moved to o2 do I need to have any settings or account changes for my phone to be working outside of uk.? I’m a pay monthly customer. thanks

Unknown bill.

I've recently found an extra charge that I wasn't aware that I have been paying so I'm not sure how long it's been active. It's a charge from google play for £11.99 under "digital goods" but when I try to cancel it on the play store nothing shows up ...

Mobile data issues

I am having issues with my Samsung galaxy s21 and have been for a few months now. I can be using my phone switching between apps fine one minute and then all of a sudden I lose all connection. This happens multiple times a day and the only ways I can...

Resolved! Network coverage problems

Hi we’re having coverage problems in the area of SR6 7HH and SR6 7BJ. Can’t get through to my parents in the area, if we do the phone cuts off or it keeps dropping off so you can’t get at all. There is a mast nearby but there seems to be a problem. I...

I phone 13 Pro Max Signal Issues

I’ve just had this happen for the 2nd time now Since upgrading my phone. My phone will suddenly have no signal what do ever. The first time this happened I restarted the phone and it came back on. However this time I have tried everything. Restart, r...

Resolved! Problem receiving certain Text messages

I am having issues with receiving some text messages..... the OTP are not coming through and Text message from certain people are not coming through. I have had other people text me and they come through.I have done everything suggested, ie turn off ...

Resolved! Using WhatsApp to make calls abroad

Hello there. I was wondering if I would get charged for making calls to family abroad via WhatsApp. I have unlimited minutes as part of my package and very rarely make any calls. Will I be able to using my data and minutes ir will i get charged anywa...

Resolved! O2 app

I can’t access my O2 app, an error comes up.I am not a new customer and my password is correct as it is what I used to get onto O2 community. I need to update my payment details for monthly tariff but I can’t access the app?The error says “Oops. My 0...

Payg data sim on 4g TP link router

Please can someone help! I want to run an IP camera connected by ethernet to the router in a remote wildlife location and then stream the output to a website. I have set up dynamic dns with tp link dns - to get a virtual fixed ip.But I am not able to...

I am having problems sending text messages

I am unable to send a text, I am told that it is o2 that is at fault error 0

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