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Cannot receive calls from other network

Hi. Suddenly unable to receive voice calls from other service providers. Can receive texts but not voice calls. Callers advise that my phone goes straight to VM and the messages they leave are not registering or coming through. No blocks / diverts in...

Resolved! Unable to set call-forwarding.

I have a pay-monthly O2 account with a Nokia 6021 phone which is easy to use. Need to set up call-divert on it to my landline (as a reasonable adjustment for disabilities) but it keeps coming up with the message "Request not completed". Why will O2 n...

Resolved! Not able to send regular SMS text messages

HiI have had my iphone SE for over a year and it has never been able to send regular SMS texts to phones, but can iMessages. Is this an issue with the carrier? It is very inconvenient. Thanks

Resolved! will wifi calling work on o2 with a Non o2 supplied Samsung Galaxy S22 Ultra.

Hi, I am considering buying a Samsung Galaxy S22 Ultra in the UK online from Samsung, can anyone tell me if Wifi calling will work on this phone using my existing o2 contract. Thanks for any advise you can give. Bill

Resolved! Received a call from number claiming to be o2

Hi I’ve received a call from 0330 390 3446 could you confirm if this is o2 please as they’re offering me a 40% discount

Resolved! cant login on app

cant login on app

Resolved! Adding an Apple Watch to an existing connection but checking out seems to be a problem

I’m trying to add an Apple Watch to one of my existing connections with O2. However, there is an issue of some description that keeps stopping me from checking out. I’ve spoken to Sales who can’t help and online chat just wanted to put me back onto S...

Resolved! Calm app subscription

Hello, My calm app was active from O2, it should be part of my tariff and I've now lost access to some of the app. The subscription section in the app tells me to contact O2. Can you please have a look to see what has change to stop my subscription.M...

Resolved! Texts showing different number

Recently, my texts to one of my contacts has shown up as coming from a different number. We’ve deleted all chats, reinstated each other, she’s blocked the ‘other number’, but can no longer receive any on my messages. I’ve an A12 phone. No other conta...

Resolved! Phone call

01442957984 called me from 02, I was wondering if anyone else has received a call from it? I hung up because i was concerned it might have been a scam caller.

O2

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