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Forum Posts

Resolved! Connection in Italy

Hi I can't connect to any network in Italy. Had the same thing about a month ago. Tried all the usual things. Can't connect manually, can't connect using 2G only or 3G only. Do I have a roaming bar on my account please?

thrutch by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Resolved! Premium text service

Hi. I want blocked premium text message service in one of my phone. 

Marcin3 by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Resolved! Text message issues

Hi my calls are working but my phone won’t sent sms text messages and doesn’t seem to be receiving them. I can sent i messages but not sms ones

FRAUD AND TERRIBLE SERVICE

Someone please help me!! On the 23rd May I noticed that someone has taken out an IPhone Pro13 under my account! I reported this to O2 IMMEDIATELY, they advised me to call my bank and cancel my direct debit. She also assured me that as O2 is experienc...

NNAbdul by Level 1: Joiner
  • 1439 Views
  • 4 replies
  • 0 kudos

Not receiving calls from EE numbers following a port

So, July 10th my partner and I changed from EE and Three to go in to a joint contract as both of ours were up and O2 have EU roaming still. My Three number ported correctly however my partner who came from EE did not. She can still not receive any ca...

JoeD1020 by Level 1: Joiner
  • 1642 Views
  • 3 replies
  • 0 kudos

Resolved! Moved Home

Hello, I moved home in March 2022. I have very poor signal and very patchy and slow 4G at my new home. The property is being renovated so I have no internet set up yet to use wifi calling etc. I am wanting to upgrade my phone early, in contract until...

kellybun by Level 1: Joiner
  • 685 Views
  • 1 replies
  • 0 kudos

Resolved! Cost of repairs

Hi, could someone advise rough cost to repair microphone on iPhone 8 please?

JalFpw by Level 1: Joiner
  • 649 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Hi. Can anytime tell me the problem between 02 and Samsung please. I was told on phone to o2 that esim connectivity would be OK between my Samsung galaxy note 10 plus and my Samsung galaxy watch 3, however I both into o2 shop and was told it can't be...

Mmm by Level 1: Joiner
  • 908 Views
  • 1 replies
  • 0 kudos