Get tech support for your O2 issues

Resolved! RENEWAL

HI I Just renewed my contract online. I have a new handset on the way and a new airtime plan to what I am currently on. When my new device comes and the new sim activates will it just swap me over auto, or do I need to come online/call and cancel my ...

Resolved! Poor signal in Elderdlie

I have continuous issues with poor signal here in Elderslie. Using phone at home is frustrating because I can hear people clearly but they can’t hear me. Probably more frustrating than not having a signal at all. Checking network status online switch...

Resolved! 5g not showinh

I have just done an upgrade to a new sim only deal, having had problems with connection speed was issued a new sim, now before the change I could get 5g on the phone in my home, now its only 4g is there something missing from the setup process+

Resolved! Scam

Hi, I have sopeone on the phone claiming to be offering me 40% discount. His employee ID is 2040 and his name is Simon. Does this make any sense ?

Resolved! My phone will not let me take calls - it goes into emergency call to 111 or Police Kent

My phone will not let me take calls - it goes into emergency call to 111 or Police Kent. I can phone out

Resolved! No indoor reception at Norton Fitzwarren, Taunton, Somerset

Hi everybody, we just moved to Norton Fitzwarren, Taunton, Somerset. I had a Vodafone sim which we find out that had no reception/signal in the house. We checked Ofcom and saw that O2 has good signal at either indoors and outdoors in our area. So, we...

Resolved! OTP's not being received

Hi,I ported my number to o2 Tuesday ( 2 days). I am having problems receiving OTP's but only from some providers. Have tried restarting phone, using an alternative phone, all to no avail. I did a chat where I was told to restart my phone, when i said...

Resolved! Phone thinks I’m in turkey not in Greece

Both my son and and I have incurred charges since being in Greece (Kos) we’ve received texts welcoming us to turkey and Albania? Managed to get phones back into correct network now but not happy about paying these extra fees. Has anyone had a similar...

Resolved! smartwatch

I've bought a 4g smartwatch but cannot connect to o2 network ,anyone help please

Resolved! Unable to extend time to voicemail, MMI failure.

I am utterly fed up with customer support, I have been talking to them for two weeks trying to extend the delay to voicemail to 30 seconds. At their request I have entered all sorts of MMI codes all of which go through except **61*901*11*30# which ge...

O2

Forum Posts