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Desperate, please help

Hi there. I no longer have a signal worth speaking of and nobody seems able or willing to help. This means that I can no longer reliably communicate with my parent's live in carer as my father, who is 88, approaches his final days. When she calls me ...

AlanGG by • Level 1: Joiner
  • 2073 Views
  • 13 replies
  • 0 kudos

Resolved! Adding funds to PSN using my pay monthly mobile

I have previously been using my mobile phone to add funds/ make purchases onto my PlayStation network.I have a £100 spend cap on O2.I have been a consistent customer for years.Haven't missed a payment in years.Yet for some reason I went to add funds ...

Monju by • Level 1: Joiner
  • 2961 Views
  • 1 replies
  • 0 kudos

Resolved! Unusable 4g

I use a HUAWEI B818 4g router connected to a good external antenna. Postcode is L372eb. For 5 years I have paid over £20 pcm for data. It seldom works. Today it will not even loan internet speed checkers. At this location , a 400 caravan park there i...

jg by • Level 1: Joiner
  • 2898 Views
  • 16 replies
  • 0 kudos

Resolved! Esim set up

I need a qr code sent through so I can set up esim for one of the numbers on my account

TK27 by • Level 1: Joiner
  • 743 Views
  • 3 replies
  • 0 kudos

Resolved! 4G Removed PopUp

I received a pop up telling me that my 4G calling had been removed. I now cannot airdrop photos. It says it has been cancelled on the intended recipients phone.

Wends by • Level 1: Joiner
  • 869 Views
  • 5 replies
  • 0 kudos

Resolved! New sim with new number

Got a new sim with a new number on it and just wondering how to swap it and have the new number? Do I just do the 02 activation method? Also do I have to let people on WhatsApp about my number change or can they still send me messages on there?

JordanH by • Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung ear buds

When l bought a contract with o2 for a Samsung s22 ultra the offer came with free earbuds. These have developed a fault. Who do l contact about this. O2 or Samsung?

Roberto01 by • Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! Motorola e6plus

A new sim being sent by O2, it’s a 5g sim, will it work in my Motorola e6plus?

Switching from Virgin Media SIM to O2 SIM

I have been issued an O2 SIM to replace my VM SIM as part of my package upgrade. I asked the salesperson about transferring my number, and he said he would handle it - I received a PAC code which he told me to ignore. I received a text on my old SIM ...

Elkay62 by • Level 1: Joiner
  • 15783 Views
  • 8 replies
  • 1 kudos
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