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Resolved! Lost sim cannot log in

@O2 Hi, I've lost my sim card overseas and I would love to report it via. your app or customer support however, I cannot log into these accounts without verification from my sim, and the local sim I have now doesn't permit international calls. Please...

Code to 'force' showing my Caller ID

Hi,When I call my landline from my O2 mobile, it shows my number as 'external call' half the time, and the other half of the time it does show my number. I want my number to always show when I call people. I use iphone and I have it set to 'Show Call...

Resolved! Network problems

Hi there I have network problems in some places and also some other things

Resolved! Unblocking my sons iPhone 14

I placed a block on my sons iPhone 14 as he suspected it was lost. Phoned this morning to unblock as he has found the phone. How long before he can get access? Has restarted the phone. What else does he need to do? Is currently abroad on a school tri...

Apple watch

hello, I’m hoping someone can send me a dm and help me please. So basically my Apple Watch Series 6 came to the end of its contract, I upgraded and thought I’ll give the 6 to my son and connect it to his phone which is on my contract. (I have my own ...

Resolved! Travel to France

I am travelling to France soon, do I need to do anything in advance ( call the CS or change setting of the phone ) in order to use the data in France?

o2 Live Chat

Why is o2 live chat never available? I have recently received a bill far higher than my stated contract andI hate talking on the phone as I have a stutter, and live chat makes things easier for me. Times listed are 8am to 8pm, but always says 'Live c...

WiFi calling not working iPhone 14

Hi, How do I fix wifi calling on iPhone 14 pro?all settings I have changed and still not working. thanks

Resolved! Number down for almost two hours during port - normal?

My number should be being ported over from Virgin today. I’ve had a new O2 SIM with a temporary number in an old phone since Saturday, with my Virgin SIM in my main phone. My Virgin SIM has been without service for almost two hours now, but the O2 SI...

when connecting VPN using forticlient, my internet turning slow

Hi, I need to connect to our company VPN using forticlient, when im connected with my o2, it seems like the internet is slow, but when im using different network like vodafone.. its working fine with VPN ( and all of my officemates as well) .. I thin...

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