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Resolved! Delay in Porting old number from vodafone to new O2 account

hi,On the 4th July I opened a new O2 account - a monthly sim only contract. During the application I included the PAC number (received from Vodafone, my existing mobile provider) and requested to keep my old number for my new O2 account.Two weeks lat...

Resolved! New to o2 monthly and can’t access o2 app

I’ve recently moved from o2 pay as you go to pay monthly approx three weeks ago. I still can’t access my o2 app. When I try to log in it says I don’t have access and that this can take up to 48 hours. Obviously it’s been much longer than 48 hours and...

Cancel my bundle

Can anyone tel how I can cancel my bundle, I top up my phone it goes to my bundle

No sound after iPhone updates

Since I got this iPhone 13 in Jan I’ve had problems with its sound when it updates ? Can’t play music or use apps that need sound unless I have my headphones in. The sound it does have is broken up like it’s delayed, stops working altogether and I ge...

Resolved! Can't save ANY card details. Had this problem for 3 months now.

For the past 3 months, I've had an issue with my debit card details not being able to be saved, no matter the debit card. I've tried 5 different debit cards and none of them will save. This is the message I get every time:"We couldn’t save your card ...

Apple Watch still not connected now 3rd week!

This is now beyond ridiculous! I’m in my 3rd week of my iwatch 8 cellular and it’s still not connected!!! After 32 phone calls to customer service 7 promises that it will connected within 5 days 3 visits to the store which cost me nearly £5 in parkin...

Travelling in Europe, suddenly stopped being able to use data or connect to WiFi

I’m travelling in Europe, and my phone has been working as normal: using internet, connecting to WiFi networks etc but has suddenly stopped. I’ve got plenty of data. Any ideas?

Resolved! All of a sudden not receiving OTP from Paypal and others using two step authentication, HELP!

Hi,All of a sudden my phone has stopped receiving OTP from Paypal and others using two step authentication, strangely it seems to have coincided with termination of Virginmedia contract. O2 Support this is causing me real issues accessing my finances...

Not receiving OTP codes when abroad (Norway)

I've been in Norway since Wednesday of last week and I'm having no luck in receiving OTP codes here, from companies in the UK. I first hit problems a couple of days ago when I needed to receive an OTP from my bank (Santader) in the UK. I made 3 reque...

Resolved! Multiple text messages

I have sent a message and the recipient is receiving the same message several times?

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