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Forum Posts

Resolved! Keeping my number

Can you please tell me why my number has changed when i requested to keep my number on the new pay monthly phone i ordered yesterday. I sent the PAC code details at the same time which was in the morning ?Thanks

RAPS by Level 1: Joiner
  • 608 Views
  • 2 replies
  • 0 kudos

Spend Cap issues over short messages. to friends

Hi In the past few months I've been charged extra for certain messages. My Spend Cap was reduced from £5 to £O. Today I tried to send messages to 2 acquaintances. The texts were not forwarded. Is this related? No pictures, no emoticons There is a con...

Jenny105 by Level 15: Gaining a Reputation
  • 720 Views
  • 1 replies
  • 0 kudos

HELP

I can't get hold of O2 the number isn't working when I call it from my O2 number - just so silent after I complete the automated services then eventually hangs up. Its urgent I speak with someone please let me know how I can do this ASAP

Resolved! How to retrieve a voice mail

Hi I tried to add a password to my voice mail or I can see if I have any I enter a password and it just says unable to connect can someone help please and also I don’t seem to be receiving all messages I still have some come through to my old phone b...

Harry08 by Level 1: Joiner
  • 636 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Replacement after repair

me phone replaced after repair. Just opened the package and the device got small hairline crack can i get it replaced or repaired still if it arrived faulty?

SPenn1987 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Unfreeze (MCK) code for my Samsung GT-S5620 O2-locked and frozen device

Please can someone tell me the unfreeze (MCK) code for my Samsung GT-S5620 O2-locked and frozen device? Background. Spoke with O2 Customer Services as old backup phone (2015) sim had died -> directed me to go to O2 shop. Shop sold me new SIM so that ...

Jon15 by Level 1: Joiner
  • 903 Views
  • 4 replies
  • 0 kudos

Network coverage at M50 1RD unacceptable

I work at this postcode, O2's cover check says 'good' this is false it is dreadful, this problem is not only experenced by myself but by many other O2 users also.

RFB1 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Data usage

I'm in France at the moment and i can't access my data 

billing

why cant I view my bill on 02

buzz0 by Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

Pac code

I have been given a pac code for my new sim card but it is not being recognised by network. Can you please help