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Forum Posts

Sim not activated for 10 days and waiting

I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’...

LW11 by Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos

OTP

I am abroad and I am not receiving an OTP password from an EU mobile.

gac by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Resolved! Call: Fraud or Not

Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...

19dc60 by Level 1: Joiner
  • 7116 Views
  • 2 replies
  • 0 kudos

Resolved! IMEI Block

Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...

dbone83 by Level 1: Joiner
  • 3027 Views
  • 7 replies
  • 0 kudos

Can't sign in

Been trying to sign in to my 02 account and doesn't recognii havese my password

JJ22 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Number Porting

Why is it taking over 8 days and still my number hasn't been ported over? Each time I call CS they tell me a different time frame on how long it takes. First call told it takes 48 hours, second call told it takes a week, third call told there is a ba...

AWUK by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! View detailed bill

How do I view details of phone number charges?It does not appear anywhere on my account.

MOE1 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos