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Lost mobile number - Virgin Mobile transfer

Hi all, I hve a bit of a strange issue. Im part of the group who should have been moved over from virgin mobile but have had alot of issues.Virgin Mobile decided I was dead so instead of transfering my account they closed it instead. I contacted them...

AFribbo by • Level 1: Joiner
  • 977 Views
  • 3 replies
  • 0 kudos

Text messages

I don't receive text messages. I changed the SIM card, I changed the phone, I also checked on other phones, the problem occurs everywhere. I called the hotline and was promised a solution to the problem, but that was not the promise. What else can I ...

Baska851 by • Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

No internet service after upgrade

Hi, I upgraded 2 days ago and have a new tariff but there is no mobile internet since i upgraded. Can someone help me with this?

Didss by • Level 1: Joiner
  • 947 Views
  • 4 replies
  • 0 kudos

Resolved! No caller ID

All my incoming calls show "No Caller ID" ever since I changed my i-phone and tariff over 2 years ago. I have tried calling Customer Services many times, network resets, and gone in-store and gotten a new sim. In-store agents put my new SIM card into...

Jo-P by • Level 1: Joiner
  • 3425 Views
  • 16 replies
  • 0 kudos

blacklist

Hi my phone has been listed as blacklisted by 02 for no obvious reason.I bought it legitimately 12 months ago and have the invoice.Cant contact 02 anymore as they appear to have switched off everthing concerning calls and text and also wi fi calling....

rioch by • Level 1: Joiner
  • 1671 Views
  • 6 replies
  • 0 kudos

Resolved! Data

Can I send data to another o2 number

Baz278 by • Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Wi-Fi

My Wi-Fi is totally rubbish I can only use it in one room in my house and that is the room where the router is and nowhere else I really need to get this sorted can you help please

Rj123 by • Level 1: Joiner
  • 1004 Views
  • 6 replies
  • 0 kudos

Being charge for a number I don't have

HiI have one O2 number pay monthly which is fine. But occasionally I get a bill for another number which I haven't had for years. I have tried to get in touch with O2 to explain this, but there does not seem to be any way to - because it's not my num...

Is anyone else having problems with this app???

For the last 3 or 4 days every time I’ve came on to the app and I’ve clicked on the upgrade, buy a bolt on and the other one next to them.The upgrade page opens up and says I can upgrade then the screen goes blank and can’t get any further, while the...

visual voicemails slow to arrive

Hello,My apple iphone visual voicemail is really slow in the voicemail arriving so that i can play it an I dont know why!so someone rings me leaves voicemail an 2-4 hours later i will get it!, why is it so slow? can it be fixed? I have changed apple ...

tinket by • Level 1: Joiner
  • 1114 Views
  • 3 replies
  • 0 kudos
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