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call rates

Hello, how do i find out if calls to 03 nos. are included in my free calls? As usual i can't find the answer in the amazingly well designed website. My tariff gives unlimited calls and texts and is pay monthly.Thanks very much.Ps. I don't have a smar...

Rowan by • Level 1: Joiner
  • 881 Views
  • 6 replies
  • 0 kudos

Losing 4g

Hi I keep losing my data network, I have to toggle airplane mode and it comes back on replaced with 3 sims and 2 phones so far still not resolved

Network6 by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Age verification

Hi,I recently bought a mobile router, which has its own sim and mobile number. I am trying to remove age verification, and on the website it says that I have (see screenshot). However, I still do not have age verification removed as I have tested it....

Rjl123 by • Level 1: Joiner
  • 753 Views
  • 4 replies
  • 0 kudos

Text messages being sent by old nuber

We have recently changed the mobile number for my wife's phone but when she sends a text message, the recipient sees it come from the old number even though the old number has been deleted. Can anyone please explain why? Thanks

Ertltaff by • Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

My o2 app not working

Hi I am trying to log in to my o2 app and it’s not letting me it keeps saying it’s not available for me yet and if it hasn’t canned in 48 hrs to contact someone but I have had this app for over a year and it’s been fine now I suddenly can’t log into ...

Resolved! Changing email addresses

I need to change my email address from tcdorman**Personal info** to tcdorman54**Personal info**. How do I achieve this?.

Dorsetman by • Level 1: Joiner
  • 1260 Views
  • 1 replies
  • 0 kudos

Resolved! Cap

How do I put a cap on my account

Resolved! Physical sign card not working

Changed to a new iPhone, as part of the migration the physical SIM card will no longer connect to the network. I downloaded the digit sim which sort of worked, but caused lots of hassle with how contacts were stored, how to call via google etc. so de...

ALEXGT by • Level 1: Joiner
  • 727 Views
  • 1 replies
  • 0 kudos

Rolling plan not gone out

Hi. My rolling plan has expired but not gone out of my account. I have lost my rolling data that I have saved. I have money in my account to pay rolling plan. I don’t understand why it hasn’t gone out

Jack34 by • Level 1: Joiner
  • 479 Views
  • 2 replies
  • 0 kudos
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