I purchased a phone and contract deal from a 3rd party retailer as the
upgrade options through o2 were much more expensive. 10 days after my
phone arrived my new phone number has finally been activated (apparently
there were o2 system issues). My wif...
HiJust bought a Samsung S21. Trouble is, I cannot activate the caller ID
and spam protection feature - as I could on my old S8. Very useful
feature. Have been I touch with Samsung who thought it is an O2 issue.
Please can somebody advise?Thanks, Emma
I'm trying to find and change my address in my account but I can't find
it anywhere. When I click 'Manage my details' it takes me to a page
where it says 'You may have a billing address linked to some of your
accounts. To see or change an address, se...
My WIFI signal isn’t strong enough. I have a HUAWEI B311-221 router in
my caravan and it’s fed by an A-XPOL-0001 antenna using the O2 network.
My Amazon Fire Stick shows a Network Speed of 1.36Mbps (or less) and
describes this as “poor”. Sometimes it...
Hi,arrived in Denmark 2 days ago and have no mobile data. Have call
customer service and advised to reset network settings with no luck. The
call got disconnected and I have got network provider voicemail which I
can’t access or call back. When I try...
Hello. Please could somebody advise. I joined O2 last week on a monthly
SIM only contract. I have ported my number over from previous provider.
I have phoned the call center numerous times and have got no where. I
cannot activate voLTE or visual voic...
I'm trying to get my legacy number transfered over to a 360 account so i
can do a switch up. It's been 48 hours since the most recent attempt by
them and still no joy! This has now been going on since end of 2022! Any
advice please?!?!
