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Forum Posts

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WiFi calling

Hi, I'm new to O2 and have the Samsung S22, I work offshore on an oil platform so rely on WiFi calling to send/receive messages and make/receive calls.I cannot get WiFi calling to work but my colleagues on O2 can do this with no issues. I've enabled ...

Brian78 by • Level 1: Joiner
  • 1161 Views
  • 4 replies
  • 0 kudos

Service and data not working on new device

I got a samsung fold 4 off a friend and got the screen repaired as it was broken but when i put my sim card into the device my service and mobile data hasnt worked since I have gone into my local store twice and have recieved a sim and had them activ...

Kenty by • Level 1: Joiner
  • 740 Views
  • 3 replies
  • 0 kudos

Resolved! Turn off child lock on sim

Hi, it seems my account was added under “child protection” by my aunt when she helped set up my sim. I came into the country newly and she helped me set it up I don’t have access to a few websites and I would like to get that change. I no longer have...

Tammy98 by • Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Renewal

Hi can  you renew my account so I can top up and get my data back please

FiveP by • Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! Adding a new number

Hi , I already had a o2 number registered to my email which I use for the O2 app but now my virgin number which has moved over to o2 is registered to the same emails I can't access ,is there anyway I can add 2 number to the same account to view on th...

222taylor by • Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Resolved! PAC Code

I need a PAC code, but texting 65075 doesn't work!!

PAC_2024 by • Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Cant access app or view bill online

I am unable to access the app, it keeps saying not available to me yet, I have been moved over to o2 for over a 1 year and have accessed it before, i can now no longer even view my bill or tarif details when logging in online too.

Liz2461 by • Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Unlock Samsung s24

I can't unlock my screen on my new Samsung s24, it keeps locking me out, I didn't know it does this every 72 hrs, only had it 72 hrs, how can I get back into my phone?

Kaykay75 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Samsung S24

How do I unlock screen? It has been 60 mins and all codes have failed, anyone know how to unlock?or know generic code?

Kaykay75 by • Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos
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