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Forum Posts

No service, no working sim

So last week I tried to do a sim swap with o2 on Wednesday which failed. Since then I’ve had no service, no replacement sim as the sim swap order from the failed attempt is still stuck in processing. I have tried so many times to speak to customer se...

Trying to activate my phone

I just moved to the UK. I need a UK #, which is why I signed up with o2. I'm using a friend's UK number, to which you are sending the 6-digit code. She promptly texts me the code. I promptly type it in. Your website takes me back to the log in page. ...

OXFORDJIM by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

How do I access my sim on new phone

Watsy by Level 1: Joiner
  • 569 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming abroad in turkey

I want to know about roaming in turkey .I'm going there for 5 days .

Tikahar by Level 1: Joiner
  • 1472 Views
  • 4 replies
  • 0 kudos

SIM card stopped working

My Sim card stopped working, no data phone or texts and i can’t even ring 02 to ask what’s wrong

1l2p3z by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Reactivating a Disconnected account

I tried transferring my number to a new provider, however I was unable to activate the sim due to not having access to the correct network type. My service has now been disconnected and I am stuck without any service at all. Is it possible to reconne...

Resolved! Apple Watch Ultra 2

Hello everyone, it's just over a week now and I still got problems with setting up my new Apple Watch Ultra 2. I've been reading lots of info and I've done everything but still not working. Spent hours on the phone with costumer service and twice bee...

Nicko76 by Level 1: Joiner
  • 2203 Views
  • 5 replies
  • 0 kudos

My PAC transfer to O2 is still not complete after 7 days!

Until a week ago, I was a customer of Tesco Mobile which uses O2 as a carrier. My phone is an iPhone 15 with an eSIM. Initially I had problems registering with O2 as it required that I use an email address for my contract which is not my regular addr...

Sim Replacement

I have a Galaxy A22 replaced the Sim i got from O2 last week & still wont connect?

Stitch59 by Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Text on iPad with esim

How can I log onto O2 if I can’t receive a text on iPad with eSIM