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new esim now no ringer but vibrate works?

Jo_S22
Level 1: Joiner
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S22 mobile, I just changed from a physical sim to an esim. Everything works except the ring tone, the phone only vibrates now.

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Cleoriff
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@Jo_S22 

You need to ring Samsung.

https://www.samsung.com/uk/support/contact/ 

Veritas Numquam Perit

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MI5
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@Jo_S22 

If you still have the physical sim in the phone, remove it and reboot.

Check the notification profiles to ensure the ringer is on and that your phone is not on silent.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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