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Forum Posts

Is this a Scam

Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.

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THX74 by Level 1: Joiner
  • 865 Views
  • 5 replies
  • 0 kudos

Verification Codes, Bank Notifications not coming through

Always been an 02 customer and just upgraded to Samsung A35. Used to get verification codes via texts and bank notifications but since switching to a new phone they aren't coming through. I have checked the usual and still not coming through. Please ...

CLW78 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call from O2

I’ve just had a man named David call me,telling me about 5g and saying he is from 02,offering as I’ve been such a loyal customer over16years, 5g at no extra cost to me,think he’s going to through a phone in too!watch the catch,he asked me via sending...

Julie30 by Level 1: Joiner
  • 1033 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch not connecting!

Seems a very common problem! My Apple Watch won't connect although the plan is showing as O2, there is no connection. This has been months now and nothing I have been advised to do has worked. Please can someone advise how to fix this?

No signal

My 02 signal has been down since Monday 15th April and it is now the 18th - please advise when mast will be repaired! a refund would be appropriate after no signal for going on 4 days and it isn’t the first time!

Copg by Level 1: Joiner
  • 406 Views
  • 2 replies
  • 0 kudos

eSIM not working

I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to...

StephB2 by Level 1: Joiner
  • 946 Views
  • 2 replies
  • 0 kudos

Resolved! Possible scam?

Revised sim offer from 02032906339. Is this an O2 number?

Wonham by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 1 kudos

Doorstep exchange

Do o2 still do doorstep exchange for faulty devices and what is the process/ time taken? thank you