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Can anything be done to boost coverage? The company where I work are relocating and the office where I will be working doesn’t have any signal as part of the building is below street level. Im not allowed to connect personal devices to their Wi-Fi. A...

Received a message about an order

I have received a message from o2 confirming my order and a reference number but I have not ordered anything.

lost phone

I lost my phone i am abroad in Romania how do i get an esim thank you

My top-up has gone 12 days before my allowance runs out

I have recently been running into a strange problem within the last 2 months, I have kept getting these texts 12 days before I am supposed to run out by O2_ saying:To continue using data in Europe this month it's £2 p/ day for 100MB and will deduct f...

Resolved! Over 18 material

So how come I can't access over 18 material?. Checked and parental is unlocked.

Resolved! Credit agreement with virgin mobile

Can’t find relevant information for remaining credit agreement for phones? want to know when contract runs out?

Resolved! Direct Debit account details change

I would like to change my direct debit account details. How to do?, help me out if this

Resolved! Early termination fine

Hello, I lost my phone recently and had to buy a new one. I want to end my contract and switch my phone number over to my new phone but it’s saying I have to pay £98 early termination fee. What is this fee for? As far as I’m aware I am just on a mont...

Resolved! I cannot get into my O2 account.

I cannot get onto the O2 app, it tells me the I'm not an O2 customer!

Resolved! EMI11 number

I've just purchased a new Samsung S24 Ultra and I need the EMI11 number to claim my free watch. What electronic document will I find it on please

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