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Resolved! In Mexico

I am about to go on holiday to Mexico. As a low volume user, I do not want to buy a Sim card and propose to turn off Roaming and Voicemail before I go, to rely on WIFI and WhatsApp. How do I turn off Voicemail, to avoid being charged for incoming cal...

Resolved! iPhone 12 sound

I cannot hear anyone when having phone calls or listening to voicemails. I have the volume on full and have to have it on loud speaker to hear them. I’ve only had the phone since February

Resolved! I want to change my spendcap

Spendcap

my iPhone 12 won't switch on, how do I swap esim use to an iphone5, I have o physical sim

my iPhone 12 won't switch on, how do I swap esim use to an iphone5, I don't have a physical sim

Resolved! ID not showing when someone rings me

Hi There My dad has an old Samsung flip phone with no internet. He recently had to get a replacement sim for this, when he put the sim in he has discovered that if anyone rings him their name or telephone no is no shown, even though he has them saved...

Resolved! Phone number in apple

I switched my number from another network a while ago. It’s the number I’m using on this account, and it works when it comes to phone calls and texts, but it seems the phone doesn’t recognise it since in the settings it’s displaying the default O2 nu...

Resolved! Galaxy 6 watch link mobile phone plan

I have a sony experia (no qr reader), how do I link my mobile plan with a galaxy 6 watch?

Bill

My bill shows it’s not paid but I got bank statement.

eSim Pending installation - Code no longer valid

I have been without a working sim for a week now. There seems to be something stuck in the system and it is not allowing me to install or O2 not activating it. Now I have the error message 'Code no longer valid, contact O2 for more assistance'. Can s...

No access to app

I cant login to the app. I've had o2 a month now.

O2

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