O2

After 5 days of frustration and “holding on the line” for customer support, I want to praise the tenacity of the staff in the O2 store Durham UK for finally getting my phone connected. A great team!They too had to wait more than 30min to get through ...

I have recently joined O2 from 3 via the website. To save time (haha), I opted for an eSIM (to be used in an old iPhone 11). Whilst the contract was set up correctly and number ported, I still haven’t received the eSIM QR code. Customer support have ...