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Resolved! Dual sim - one for business (eSim) and one for personal on iPhone?

Is it possible to run 2 numbers from the same phone e.g Dual sim - one for business (eSim) and one for personal on iPhone (sim)? Tried last week to speak to sales about this but failed miserably and was referred back to virtual assistant

LB448 by Level 1: Joiner
  • 967 Views
  • 2 replies
  • 0 kudos

Appalling Coverage

I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...

Appalling network coverage and lack of o2 interest

Hi,I am sick and tired of trying to contact o2 about the shocking coverage. poor signal, no signal, phone says 5G, 4g or whatever but the phone doesn’t do anything, calls fail, cannot use internet. I’m missing vital communications for my job and o2 a...

Annoyed10 by Level 1: Joiner
  • 2313 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi Calling

I don't seem to be seeing Wifi Calling recently. How can you force Wifi Calling on an iPhone 12 ? I confirmed that it is switched on from O2's end andit is also switched on, on my iPhone.

Hagadol1 by Level 1: Joiner
  • 1079 Views
  • 6 replies
  • 0 kudos

Is this a Scam

Just received this text message, its from UK no number claiming to be from o2, it says my payment is overdue, the payment has been paid by DD a couple of days ago, the account number is wrong but the amount is correct.

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THX74 by Level 1: Joiner
  • 841 Views
  • 5 replies
  • 0 kudos

Verification Codes, Bank Notifications not coming through

Always been an 02 customer and just upgraded to Samsung A35. Used to get verification codes via texts and bank notifications but since switching to a new phone they aren't coming through. I have checked the usual and still not coming through. Please ...

CLW78 by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call from O2

I’ve just had a man named David call me,telling me about 5g and saying he is from 02,offering as I’ve been such a loyal customer over16years, 5g at no extra cost to me,think he’s going to through a phone in too!watch the catch,he asked me via sending...

Julie30 by Level 1: Joiner
  • 1021 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch not connecting!

Seems a very common problem! My Apple Watch won't connect although the plan is showing as O2, there is no connection. This has been months now and nothing I have been advised to do has worked. Please can someone advise how to fix this?

No signal

My 02 signal has been down since Monday 15th April and it is now the 18th - please advise when mast will be repaired! a refund would be appropriate after no signal for going on 4 days and it isn’t the first time!

Copg by Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos

eSIM not working

I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to...

StephB2 by Level 1: Joiner
  • 930 Views
  • 2 replies
  • 0 kudos