Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello,I changed my O2 plan to pay monthly and was told I would recieve a free add on. I chose an audible subscription but did not manage to log on. I have downloaded audible but have not received log in details to access it for free. How can I access...
Hi, I would like to change my o2 phone number but unable to via 202 but understandably they are only accepting urgent queries. Can someone please advise? Thank you.
I am paying about £30 per month for handset and usage. Contract ends this month. Will my payments reduce as the handsety is paid off?
I can't see any link to talk to a guru now on the site? Are the gurus not working now?
My phone was brought prior 2018, I want to unlatch it’s from O2. I’ve tried to fill out the unlock device request form but I can’t remember the security question. Anyone know how I can do this?
Hi my phone keeps cutting out in middle of phone call a can you help it's a s10
Hi,Last Tuesday (2nd June) I set up 2 new sim contracts for my daughter and son through a live chat. I am already with O2. I requested that both their old numbers be transferred and provided Pac codes for both. I have recieved the sims, both work fin...
Just got a 2nd sim for my daughter to put into a hand me down phone. When I pop it in will it affect my contract? Probably a stupid question but I'm nervous about activating her sim in case I lose mine and am not very technically minded. Thank you
I am issues with call waiting not working. I normally received text message for missed call. I used to have call waiting working perfectly on the same phone ( redmi 6 pro)With 3 network. When I changed to o2 and transfer my old number to o2 I discove...
I’ve given my old phone to my dad, who is on another network. How do I unlock it so he can use it?
