Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I bought a XZ3 because the o2 website said wifi calling is available on this handset without needing o2 firmware. I've selected wifi calling on myo2 but there are no options on my phone to turn wifi calling on. Is turning it on via the website eno...
Hi - I changed the pattern lock on my Huawei P20 Pro last week with no problem. However, I came to unlock it on Saturday and it said that the pattern was incorrect which I know it wasn't as I had been using it for days. I am now locked out of my phon...
I recently upgraded to Motorola edge which had free tablet offer .....I tried to access the link but it doesn't seem to exist?
In need to replace my 89 yr old mums iphone 5S as it has stopped working. She only needs a basic phone and I've been advised that a Huawei Y6 is affordable. I need to check that I can use her existing Sim card to transfer to a Huawei Y6. Is it easy t...
Hi All New Iphone 11 - why can't I receive and make calls - all saying call failedThanks
Hi I got an Apple Watch and it’s all paired fine with phone. But it will not connect to cellular data. It keeps saying contact o2 ref code 91. I have been onto 4 different people and I’m getting really frustrated as I’m currently paying for something...
Hi, I cannot log in to my 02 account because it requires me to enter a text code, but I lost my phone. How can I sign in and order a new Sim?Thanks
We have an old iPhone 6 that we want to sell. It was previously on pay monthly o2 tariff. Need to find out if it is unlocked. Don’t have a non o2 sim to check. How can we find out? Thanks
Hi I had a failed payment request today from an unknown mobile number with an O2 link? This was not the usual O2 message. Can you advise?
Hello, I have lost visual voicemail on my iPhone for several weeks now and I do not receive notifications when I receive a voicemail. I have called o2, I have rebooted my iphone several times, reset the network settings, sent 9011 to STATE and turned...
