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Only Edge instead of 3G.....

Can someone please make sense of this to me..... I only seem to get an Edge network for data except in areas that the coverage checker says "3G Good Outdoors". Why am I not getting any 3G connection despite being in an area where the checker says "3G...

Staggsie by • Level 1: Joiner
  • 993 Views
  • 2 replies
  • 0 kudos

Resolved! Change of name of bank account holder

How do I change this information? It says to contact 02 but there is no telephone number and Arora does not undertsand what I am seeking to do - only how to change my name on the account, whch is NOT what I am seeking to do.

GlenM by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer Voice mail to SD-Card/PC

Good morning, I have a Samsung Galaxy S20 FE. I have some threatening voice mails from a former boss that I'd like to transfer to an off-phone location. I have seen that there is a Visual Voicemail app but it's just for iPhone12: is there anything si...

teejayuu by • Level 1: Joiner
  • 1248 Views
  • 1 replies
  • 0 kudos

Problems unlocking refurbished phone and now simcard

I bought a refurbished Samsung S9+ from a phone company online. It was advertised as being unlocked but when it arrived my sim did not work on the new phone.I contacted O2 and arranged for a new simcard to be sent out to me and then I contacted the c...

SHANNA15 by • Level 1: Joiner
  • 838 Views
  • 4 replies
  • 0 kudos

frozen and locked screen

My iphone screen is locked as open. i cant close the phone down, i cant make calls, i cant even open a single app, and i cant switch the phone off to rest it. any ideas of how to get my phone working again?????

Where is the option for VoLTE on my Galaxy S20 on O2?

Hi, I recently upgraded to a Galaxy S20 with O2, but I have no option under "Mobile Networks" for VoLTE - there is a 4G calling option, but enabling doesn't seem to do anything - call quality is terrible. I keep getting signal/reception issues on my ...

Samsung keeps restarting

Hello, I've just received a new phone, Samsung S20 FE and changed my old number onto the new sim. Whilst I was waiting for the number to transfer the phone asked to update to which I pressed that it should.. once i started it loaded and after turned ...

Asta by • Level 1: Joiner
  • 798 Views
  • 3 replies
  • 0 kudos

Resolved! NEEDED - UK dial tone whilst abroad

I need to travel abroad, I require for my dial tone to ring as a UK tone and not an international tone when I am away. I will be using my o2 mobile number and I have done a lot of research into this and it seems that there are not many options and no...

Sunday by • Level 2: Apprentice
  • 51418 Views
  • 4 replies
  • 0 kudos

Resolved! Security question password

Hello,Iv forgot my password to my security question. Usually I pay online for my contacts.I have 2 contacts with yourselves, once I had logged into my account online the number I wanted to pay for has been removed from the account.

Sns by • Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Not receiving vodafone sms

Sorry if this is a little repetitive, but I am an O2 customer but have recently stopped receiving sms messages from Vodafone customers. Any help would be appreciated

A17mse by • Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos
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