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anyone else in elstree / borehamwood area with no signal

FireStarHero
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anyone else in elstree / borehamwood area with no signal

Message 1 of 15
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MI5
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@FireStarHero 

Check here O2 Service Status

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 15
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FireStarHero
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yep, nothing works

phone on / off

sim in / out

Message 3 of 15
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MI5
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@FireStarHero 

Different sim.

Different phone.

Service outage?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 15
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FireStarHero
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haven't got another phone or sim to try, can't call o2 as no signal

wifi is working as normal

Message 5 of 15
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MI5
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@FireStarHero 

Use wifi calling Wifi and 4G Calling explained | O2

or Skype Guide: A Guide to Skype to call or message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

You can also go in store for help https://www.o2.co.uk/storelocator

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 15
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Enlli
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Borehamwood showing mast problem when using My Network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 7 of 15
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MI5
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As I have been trying to get @FireStarHero to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 15
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FireStarHero
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o2 checker says everything ok with my postcode

Message 9 of 15
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MI5
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Sim or phone issue then @FireStarHero 

Your local O2 store will check which for you and change sim if needed.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 15
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