cancel
Showing results for 
Search instead for 
Did you mean: 

age

ev1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

how do i change the date of birth

Message 1 of 2
38 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151036 Posts
  • 647 Topics
  • 28797 Solutions
Registered:

@ev1 

How do I change my date of birth?

You can now change the date of birth on your account in My O2 if it looks incorrect.

 

Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so that you can view and edit your details. Then select ‘Edit date of birth’.

 

Upload one of the requested documents – passport, birth certificate, or driving licence. We’ll check it and, once verified, your date of birth will be updated.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
28 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151036 Posts
  • 647 Topics
  • 28797 Solutions
Registered:

@ev1 

How do I change my date of birth?

You can now change the date of birth on your account in My O2 if it looks incorrect.

 

Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so that you can view and edit your details. Then select ‘Edit date of birth’.

 

Upload one of the requested documents – passport, birth certificate, or driving licence. We’ll check it and, once verified, your date of birth will be updated.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
29 Views