Solved: My phone will not switch on

Compassman · ‎24-11-2024

Was using my phone yesterday evening and it was fine. Put the phone on charge yesterday evening and left overnight. This morning when I picked the phone up it was off and tried turning it on (button at side) but no response. Have tried a different charger and lead but makes no difference, pressing the on button has no effect. What do i do next?

MI5 · ‎24-11-2024

@Compassman

Checking with the phone manufacturer can often be the quickest way to get help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

pgn · ‎24-11-2024

Would help to know the phone make and model, @Compassman ...

Links to O2 Social Media Team here

MI5 · ‎24-11-2024

@Compassman

Checking with the phone manufacturer can often be the quickest way to get help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Compassman · ‎24-11-2024

Thankyou, but I have now resolved the issue with a reset that I was unaware of,

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