Wont allow me to login to app

[Marcus-6121]

It won’t allow me to log onto my acount on the o2 app after 48 hours 

[gmarkj · Accepted solution]

Are you on pay as you go or pay monthly @Marcus-6121 ?

And are you using the app or the website?
if the app, try deleting it and reinstalling.
If that doesn't work you might need to contact customer services.

If you are pay as you go, they are on 4445.

For pay monthly it is 202.

Or message them on social media:

 Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[Arasheed]

Mine also took awhile if it isn't done Re install the app if neither works contact o2 here https://www.o2.co.uk/contactus