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Won't receive text meassages.

Orthodoxuk
Level 1: Joiner
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Hi, Just moved from Virgin and now my Samsung M30s won't receive text messages, though it does send them.

Does anyone know why? Done a soft reset, a network reset and checked there are no block.

 

Paul Elliott.

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MI5
Level 94: Supreme
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@Orthodoxuk 

Check this guide Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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