Wifi calling

[Sarahboo]

Hi I'm Tring to set up WiFi calling on my device and I'm really struggling 

[Cleoriff · Accepted solution]

Hi @Sarahboo 

All info here https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

However you need to call O2 in the first instance to activate it on your account 202 from your mobile or 0344 809 0202

Then via MyO2 http://www.o2.co.uk/myo2 You can activate it here...

[Wm]

Bit of a catch 22 really,  would love to call but O2 is not supporting phone functions at this time, astrological alignment you know, and I need to call to enable WIFI calling. 

>>Thanks for your interest to help Dear Cleoriff, 

[Cleoriff]

@Wm 

If you want to contact O2 for anything, you can also use social media.

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

[Wm]

>>Thanks Cleoriff, I appreciate your answer.

How's this for a post on social media: Dear O2 on Facebook, Twitter, or instagram,  I would like to enable WIFI calling to compensate for weak cellular coverage. I'm currently reaching out to you by way of a third party platform to compensate for this communications conglomerate's  lacking any web based means of contacting technical support.  

Does this adequately express the frustration? --Without using strong language I mean.

--

[Cleoriff]

Excellent @Wm. Hope you get an answer soon x

[Wm]

Thank you  Cleoriff. 

Cheers 

[Pat45]

I can’t call o2 as I have no network coverage, which is why I need it! Can’t find a way to do it online - help!!

[Enlli]

The links were given above in this thread but here you go

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[gmarkj]

You can call o2 on their freephone 0800 numbers using Skype @Pat45 

The number you need is 0800 032 1402

Guide: A Guide to Skype