cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi calling not working

Fynnley26
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Wifi calling won't turn on on my Samsung s10 lite so Samsung said to contact 02 

Message 1 of 3
1,016 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Fynnley26 

O2 need to activate it on your account first, if not done so already.

Call them on any of these numbers Guide: Coronavirus Community Help and Support 

Once that's done, you need to enable it in your MyO2  http://www.o2.co.uk/myo2

And turn it on with the toggle on your device.

wifi calling myo2.PNG

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 3
1,006 Views
2 REPLIES 2

Enlli
Level 65: Ultra-cool
  • 6257 Posts
  • 47 Topics
  • 1433 Solutions
Registered:

Have you turned it on in both the pull down configuration menu and the dialer.

If so you need to contact O2 by one of the methods at the bottom of this forum for O2 to switch it on their end

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
1,012 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Fynnley26 

O2 need to activate it on your account first, if not done so already.

Call them on any of these numbers Guide: Coronavirus Community Help and Support 

Once that's done, you need to enable it in your MyO2  http://www.o2.co.uk/myo2

And turn it on with the toggle on your device.

wifi calling myo2.PNG

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
1,007 Views