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When is a change in the address reflected on the bill?

faber
Level 1: Joiner
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Hi,

 

It has been more than 24h since I changed my bill address, yet my latest issued bill (which was issued before the change of address) still shows the old address.

 

Can I assume that the new address will be shown in the next bill, or is there anything else needed?

 

Thanks

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Cleoriff
Level 94: Supreme
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Registered:

Hi @faber 

24 hrs is not long enough for the change of address to register on the system.

It should be on your next bill. However, give O2 a call on any number in this guide to ensure they know.

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

Hi @faber 

24 hrs is not long enough for the change of address to register on the system.

It should be on your next bill. However, give O2 a call on any number in this guide to ensure they know.

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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faber
Level 1: Joiner
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Registered:

Thank you very much @Cleoriff 

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Cleoriff
Level 94: Supreme
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Registered:

You're welcome @faber wink

Veritas Numquam Perit

Girl in a jacket
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