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Want to change from PAYG to Monthly contract using my o2, can I do this?

MargG
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, I’d like to change my pay as you go to a monthly contract and have all I need selected but it won’t let me continue or proceed to checkout, is this because I need to unlink my number from payg? 

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madasaf1sh
Level 77: Grand Master
  • 11708 Posts
  • 64 Topics
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Registered:

@MargG 


You need to sign up for a new contract and pass all the credit and affordability checks, and the contact o2 to migrate your number and credit across.

 

2 useful links for you:

 

Move to pay monthly | Upgrade | O2

 

Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11708 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@MargG 


You need to sign up for a new contract and pass all the credit and affordability checks, and the contact o2 to migrate your number and credit across.

 

2 useful links for you:

 

Move to pay monthly | Upgrade | O2

 

Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
429 Views