29-11-2022 16:20
Hi, I can't access my voicemail, I dial 901 and it ends the call as soon as it connects. Any ideas please?
29-11-2022 16:21
This is on a Samsung phone
29-11-2022 16:30
@Hays See if anything in this guide helps: All you need to know about O2 Voicemail 901. - O2 Community
29-11-2022 16:47
Try dialling ##002#. This is the short code to cancel all diverts, including Voicemail 901. You then need to dial 1750 to switch voice mail back on.
30-11-2022 11:13
01-12-2022 11:36 - edited 01-12-2022 11:36
01-12-2022 11:36 - edited 01-12-2022 11:36
No its still not working, it just ends the call rather than connecting. Any ideas please?
01-12-2022 13:02
Let's see if any of the community advisors can check if there is anything amiss with your account @Hays
Can you please see if there is anything you can do @O2Sarah- @O2nath_ci @O2Ryan ?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
01-12-2022 13:28
01-12-2022 13:28