This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! Wifi calling

My iPhone 11 on iOS 15.6.1 will not let me enable wifi calling or 4G calling. I’ve tried to find the option to add to my account in My O2, but it lists phones that are much older than mine as the ones allowed and offers no option to add this to my ac...

Resolved! Locked out - forgotten pattern

Dear Lord....how difficult it is to try and speak to someone at O2...!!! The irony is not lost on me. I have forgotten the pattern sign in on my Galaxy A03. I'm menopausal. I completely blame my hormones for this loss of memory. I really don't want t...

Julie-54 by • Level 1: Joiner
  • 788 Views
  • 2 replies
  • 0 kudos

Resolved! Network coverage

How do I speak to a human that works for O2 to help me with my network issues? I have the most shocking network coverage wherever I go anywhere and I’m wondering if it’s something I’ve done with my phone set up or if O2 just has very poor coverage? T...

IzabellaB by • Level 1: Joiner
  • 496 Views
  • 1 replies
  • 1 kudos

Resolved! Calls drop after 60 secs

I have a Sony Xperia 10 II ever since I got it my calls drop out after approx 60 seconds, if I make or receive the call it makes no difference. Once I call the person back the call stays connected fine. My network coverage is good and it has happened...

Mceshc by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Calls dropping out

I live in KY11 area. The mast nearby has been faulty for 3 months. When will it be repaired? I can't make or receive calls from my house! Thanks

PADDY1212 by • Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch SE, adding to existing iPhone Plan

We have been trying to add my daughter's Apple Watch SE to her existing iPhone O2 plan. On her Iphone instead of showing network provider, it is saying that she still has to set it up. She has already completed the set up and has received a confirmat...

no Signal

Hithere is no phone signal at all for my account i’ve tried all the steps and nothing and other people have no problem- have you turned off 4G on my account?

Resolved! SMS won't send

Hi, my cousin is visiting France and is using a French SIM. I have received SMS messages from him, but I can't reply. The displayed number shows the correct +33 prefix, but I can't send SMS messages to it despite repeated attempts. I can only assume ...

KentUser by • Level 1: Joiner
  • 891 Views
  • 1 replies
  • 0 kudos

Locked out of my phone; PUK code not working.

This is so ridiculous. I can't remember my SIM PIN code, but I've managed to find the PUK code in my account, yay! But no. When I enter the PUK code, it still doesn't work to unblock the phone. Does anyone have any suggestions? TIA.

Top