Solved: Re: Voicemail notification

Paul_0000 · ‎07-12-2021

Hi, All. I keep getting voicemail notification even thou no voicemail exists. I’ve tried most of the solutions on line including resetting network setting plus.. turning on off badges.. any assistance gratefully received.. regards Paul

MI5 · ‎07-12-2021

@Paul_0000

The process I suggested usually clears any stuck notifications.

However, in your case, it would appear you need O2 to reset your voicemail.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-12-2021

@Paul_0000

Call yourself from another phone and leave a voicemail.

Then listen to it on your phone and delete it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Paul_0000 · ‎07-12-2021

Thanks for info.. already tried that a couple of times.. can listen, delete save.. my voicemail works the way I think it should.. my issue my phone or network telling me I have a voice message and keeps telling me when there are no messages?

MI5 · ‎07-12-2021

@Paul_0000

The process I suggested usually clears any stuck notifications.

However, in your case, it would appear you need O2 to reset your voicemail.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Paul_0000 · ‎07-12-2021

M15.. thank you, think that should sort it.

MI5 · ‎07-12-2021

You're welcome mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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