@Tom21
Have you changed tariffs recently?
If so, you may not have iData enabled, so call O2 to check.
Otherwise, turn WiFi off, reboot the phone and VVM may start working again.
Another fix is sending a message saying "STATE" to 9011, this will reset the mailbox without losing any messages.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
