Verification Texts

[JohnAS]

Recently I stopped receiving verificatioon texts from NatWest Bank. They say there is nothing wrong with my online account and to contact my provider. I cannot see anything in my details to suggest that texts are blocked, can anyone offer any help please.

[Cleoriff · Accepted solution]

@JohnAS 

See if anything in this guide helps: Text Message Tips (not sent or received) - O2 Community

If not, you'll need to speak to customer service: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option if you have to, to get through.

[JohnAS]

Thank you for replying I will check the guide