Solved: Using phone in Greece

MarkM55 · ‎03-06-2022

Hi,

I’m UK resident and currently in Greece and my phone will not allow me to use my data. I do not have internet access!!

I have 30gb per month with 23gb still remaining.

Please help.

Regards,

Mark

Bambino · ‎03-06-2022

@MarkM55 You may have a roaming bar on your account. If you message O2 via social media they should be able to help you:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎03-06-2022

@MarkM55 You may have a roaming bar on your account. If you message O2 via social media they should be able to help you:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

MI5 · ‎03-06-2022

@MarkM55

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

Note also that when working, you are limited to 25gb per billing period without incurring further charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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