Re: Using my phone in Spain

Paul861 · ‎08-06-2022

Just arrived in Spain and my data not working. Data roaming is turned on… any idea how to resolve this. Thanks

Bambino · ‎08-06-2022

Your data roaming may not be enabled. You'll have to speak to customer service in the morning. You can call free from your phone on +44 7860 980 202 or message via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

MI5 · ‎08-06-2022

@Paul861

What phone are you using?

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

lewys-gp · ‎09-06-2022

Let us know how you get on and what solves the issue for you, @Paul861. I hope you enjoy Spain 🤗.

Community Manager for the O2 Community 🙂

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