This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Upgraded to SIM only and lost iphone visual voicemail

Csevs
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-05-2025 15:47

on ‎12-05-2025 15:47

I was switched to a SIM only contract today and lost my iphone (12) visual voicemail. I called customer services twice and was told that they couldn't reactivate. I read a similar problem on this forum and tried to explain that they needed to activate iData but they said they couldn't. Please please can someone help. I can't face phoning O2 for a fourth time and for another hour..... *crying*

Message 1 of 2
38 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152953 Posts
  • 652 Topics
  • 29193 Solutions
Registered:

on ‎12-05-2025 15:50

on ‎12-05-2025 15:50

@Csevs 

You can try asking for data for iPhone as it seems some agents only recognise it as that expression.

Asking via private message on one of the social media platforms may also be helpful.

Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
36 Views
0 Kudos
Top Kudoed Authors
View All
Top