Upgrade problem

[5Peter5]

I have tried to upgrade my phone to be told I have exceeded the number of security codes that can be sent. I spent an hour on the phone and was informed all was in order with the upgrade and just needed to login to confirm contract details. I did so to find I can’t proceed because I have exceeded security code allocation. Surely there must be a way to progress as my identity is not disputed

[madasaf1sh · Accepted solution]

@5Peter5 

Hey (Username)

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[jonsie]

The code count normally resets at midnight