on 08-11-2024 12:03
I recently upgraded from an iPhone 12 to a new iPhone 15 but can’t transfer from old phone to new phone. Can anyone tell me how to do it please?
I followed the instructions on both phones to set up but it got so far and then just kept saying updating but it never finished
on 08-11-2024 12:42
It's because the firmware on both phones is different.
You will need to update the firmware on the new phone to match that of your old one first.
You will have to skip through the setup routine without restoring anything to the new phone then go to software update and do it.
Rest the phone to factory settings then start the transfer process again.