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Unable to log into O2 monthly. No more codes available.

sdurn
Level 1: Joiner
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on ‎17-11-2024 18:27

on ‎17-11-2024 18:27

Hello

 

I’m trying to log into my O2 account so I can access my new e-sim. I keep getting the error that I can’t receive anymore codes to log in. 

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MI5
Level 94: Supreme
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on ‎17-11-2024 18:34

on ‎17-11-2024 18:34

@sdurn 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

eSIM - How to activate  

Or go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎17-11-2024 18:58

on ‎17-11-2024 18:58

O2 will only send 5 codes

After that you need to wait for 24 hours

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎17-11-2024 19:09

on ‎17-11-2024 19:09

Without an active sim you'll never receive a code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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