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Unable to get emails

KH03
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I am in Spain but unable to get my emails. I did and the start of my visit. Now being informed there is a problem with the server. Offers to fix but can’t. Any suggestions on how to fix 

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MI5
Level 94: Supreme
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Registered:

@KH03 

This is nothing can O2 can control.

Either your email settings are incorrect, you don't have a data connection or the ports used by your email provider are being blocked by the network you are connecting to.

Try removing your email account from phone and running it again through an auto setup routine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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