Solved: Trouble receiving OTP codes

RobM1 · ‎13-04-2023

I am having difficulty receiving OTP codes from my bank and government gateway. How do I fix this?

Enlli · ‎13-04-2023

Have you recently ported your number from another provider? Sometime the files containing the OTP setting does not come across.

Either way there is nothing you can do your end.

Ring 202 or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎13-04-2023

Have you recently ported your number from another provider? Sometime the files containing the OTP setting does not come across.

Either way there is nothing you can do your end.

Ring 202 or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2