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Transferring my old number to o2

Laurenw
Level 1: Joiner
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I recently changed over from EE to o2 and although people are phoning my old number from o2 it is coming through to my phone when I text out it is coming from the o2 supplied number I also cannot text any one sms it will not be deliberated only iMessages will go through 

help please 

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Cleoriff
Level 94: Supreme
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Hi @Laurenw 

WE are just customers like you, so advice is simple and basic I'm afraid. Keep rebooting the phone.

However you should speak to O2

 If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Migration & porting into O2  

Good luck and welcome to the forum x

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Laurenw 

Settings >Phone >My Number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RafaC
Former Staff
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Hey @Laurenw were you able to sort this one out?

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