Solved: Top up issue

MandyD55 · ‎21-03-2022

I topped up my bundle this morning at 6.06am got an acknowledging email and text for it. At 8.35am I received another text saying that I didn't have enough credit for my bundle, I don't know how to speak to anyone directly at O2

MI5 · ‎21-03-2022

@MandyD55

Call 4445 from or mobile or other numbers here Guide: Coronavirus Community Help and Support

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-03-2022

@MandyD55

Call 4445 from or mobile or other numbers here Guide: Coronavirus Community Help and Support

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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