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Text issue

Rib23
Level 1: Joiner
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I changed my sim on O2 last week but when I text someone it shows them the old number of the sim before my number was moved over. Not showing my number

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pgn
Level 77: Grand Master
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iPhone?

Settings>>Phone>>My number

Edit, save and reboot the phone

 

Android phone - could be related to a setting in your account, call 202 if on Contract, 4445 if on PAYG, around 08:15 in the morning is usually best, @Rib23 - or try O2 Social Media, links just below this post. Good luck!

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pgn
Level 77: Grand Master
  • 39955 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

iPhone?

Settings>>Phone>>My number

Edit, save and reboot the phone

 

Android phone - could be related to a setting in your account, call 202 if on Contract, 4445 if on PAYG, around 08:15 in the morning is usually best, @Rib23 - or try O2 Social Media, links just below this post. Good luck!

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MI5
Level 94: Supreme
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@Rib23 

If it's android, it will be the number in your advanced message settings (sometimes called RCS settings).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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