Hi all, I will try to give you as much info as possible and keep it as simple as possible 🙂
I have three devices
S23 ultra(my device, moved number from EE recently to o2, pay monthly)
S23(wife's phone, she moved number from ee to o2, pay monthly )
Iphone se(company phone o2 pay monthly)
The issue I have does appear only MY sim card, no matter which phone I use I face random issues with text messages, every few messages they do not send(error 0 on android devices) I have to re-sens them few times. And somwtimes I do not get them, let's say I send 5 messages to myself then after few seconds only 4 of them arrive...
Moreover I cannot activate RCS messages, I got constant serting up in app.
I have tested 3 text apps, google, samsung and textra plus Imessages.
I have tested all possible configurations and like I said - issue occurs only on my sim, no matter in which phone it is. There is no issues which other cards.
Just to clear - this number was working fine under EE, I had rcs and no issues with text messages etc.
My question is, what am I supposed to now?
I wqs thinking about following things:
- ask them to check backend, maybe there is something wrong after they swapped my number, but where should I report it, people on 202 got no clue about technical issues
- ask for new sim/esim this should resolve issue if sim is faulty
Any ideas?
